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I needed a particular knife as a gift, but hadn't purchased via the Internet before. The first site I came to was unfortunately not www.huntingblades.com. As a result, I ordered twice, received the page that said the order had gone through, but never received the email confirmation, and never got a reply when I called and emailed the site to learn my status. It was as if my communications had gone into a black hole. I decided to try the Internet again, and this time, fortunately, came across www.huntingblades.com. My spirits lifted when I immediately got a reply from Mr. McSharry, expressing regret about my previous experience elsewhere and assuring me it would not be repeated with his company. The very next day another email advised me of a possible slight backorder and asked me how I wished to proceed. No walk-in store could do more. Finally, actions speak louder than words - my knife came exactly as planned, wrapped securely and in perfect condition. I received an email alerting me when it was coming. The price was unbeatable - literally, a good deal less than the company that swallowed my credit card information and then went silent. I recommend Mr. McSharry's www.huntingblades.com to anyone who has a specific knife in mind, appreciates old-fashioned business courtesy, including replies to questions, and great value. As for me, my house will continue to do business with www.huntingblades.com.
Michael C. Stannard
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Thank you so much for helping make a wise purchase for my fiancee! He loved is Cold Steel Black Bear Classic!!!
Claire Jones
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My item was not in stock originally but I received an e-mail telling me when I would receive it or I had the option of cancelling the order. Everything was handled very smoothly.
Terrence Cooksey
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Thanks Michael. I submitted my order with your advice in mind. I appreciate your promptness with a response, what great customer service!
Pamela Beanum
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Your guarantee on you knives is laudatory. I doubt there are many companies that will match it. My knives have stood the test of time because of their quality and my TLC. You never compromise and that’s the way it should be. You set the standard for the industry…….Warm regards to an exceptional company.
Donald Lewis
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Mike,
Thanks again for your time and interest. With your help, I have located a source to do the repair work on my old Marble's knife. Your prompt replies to my email questions were appreciated. I have bookmarked your site, and I look forward to doing business with you in the future.
David Moll
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I just received my second order from your store, I can’t tell you how happy I am with the knife. It is better than I excepted, it will be joining me on my deer-hunting trip this fall. Keep up the good work.
C. Rollins, Seattle, Washington
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Thank you for the help in choosing a knife for my husbands’ birthday, he loved it. I didn’t have any idea of what to look for in a hunting knife, you took the time to call me and get a feel for what I was looking for and made the decision easy. My husband didn't believe that I had picked it out myself!
J. Dobbins, Plymouth, Massachusetts
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The knife I ordered came in this morning, the packaging the knife came in was way more than I thought it would be, just another excellent aspect of your business. I am very pleased with the overall experience I had shopping with you. Your communication was excellent, I have had problems ordering online before, but you made the process very enjoyable.
K. Green, Uniontown, Ohio
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Recently I returned a knife to you; it was not what I thought I needed. Thank you for the excellent customer service, and the timely fashion in which my money was credited to my account. You will notice that I have placed an order for the same knife, this time with the half-serrated blade. It is rare these days to find a company that stands behind its promises. Thank you for the great service.
M. Sylvera, Kouts, Indiana
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Mr. McSharry,
What an unexpected pleasure to hear from the president of the company. The knives arrived this afternoon. I am impressed and quite delighted.
Thank you very much.
D. Wilson, CoalDale, Nevada
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Hello,
You recently ordered a Woodsman Hunting Knife from
HuntingBlades.com, the billing address and the ship
to address are diferent. In order to cut down on
credit card fraud, we at Huntingblades.com would appreciate it if you would confirm the order, by responding to this e-mail.
Sincerely,
Michael McSharry
owner
HuntingBlades.com
Mr. McSharry,
I appreciate your taking the time to protect against
credit card fraud. Yes, we did place the order - we
are stationed here in Seoul, Korea and I ordered the
knife for my Dad in Texas.
Name withheld per customers request
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